Thank you for visiting the Rooftop Designs LLC website located at rooftopdesigns.net (the “Site”). The Site is an Internet property of Rooftop Designs LLC (“Rooftop Designs,” “we,” “our,” or “us”). Each end-user visitor to the Site (“User,” “you,” or “your”) agrees to these Terms of Use (“Terms”), in their entirety, when she/he: (a) accesses or uses the Site; (b) accesses and/or views any links or content pertaining to our home improvement products and services, including roofing, replacement windows, doors, baths, siding, and gutters (collectively, “Services”), as well as related text, video, or other information (together, the “Content”); and/or (c) utilizes the various contact forms, estimate request forms, and/or contact information made available on the Site as a means to contact directly, or request to be contacted by, Rooftop Designs LLC (collectively, the “Contact Services,” and together with the Site and Content, the “Site Offerings”).
The following Terms are inclusive of the Rooftop Designs LLC Privacy Policy and any and all other applicable operating rules, policies, and supplemental terms and conditions or documents that may be published from time to time, which are expressly incorporated herein by reference (collectively, the “Agreement”). By using and/or accessing the Site Offerings, Users agree to comply with and be bound by the Agreement in its entirety. PLEASE REVIEW THE TERMS OF THE AGREEMENT CAREFULLY. IF A USER DOES NOT AGREE WITH THE TERMS OF THE AGREEMENT IN THEIR ENTIRETY, THAT USER IS NOT AUTHORIZED TO USE THE SITE OFFERINGS IN ANY MANNER OR FORM.
The Agreement contains disclaimers of warranties, limitations of liability, releases, and a class-action waiver. The Agreement also requires arbitration of certain claims. These provisions are an essential basis of the Agreement.
The Site Offerings are not a substitute for professional advice from licensed contractors, engineers, or other professionals. Reliance on any information made available to you by and through the Site Offerings is solely at your own risk. Rooftop Designs LLC disclaims any and all liability for any loss, damage, or injury based on information directly or indirectly obtained through the Site Offerings.
1. Scope; Modification of Agreement
The Agreement constitutes the entire and only agreement between Users and Rooftop Designs LLC with respect to Users’ use of the Site Offerings, and supersedes all prior or contemporaneous agreements, representations, warranties, and/or understandings with respect to same. Rooftop Designs LLC may amend the Agreement from time to time in its sole discretion, without specific notice to Users; provided, however, that any amendment or modification to the arbitration provisions, prohibition on class action provisions, or any other provisions applicable to dispute resolution (collectively, “Dispute Resolution Provisions”) shall not apply to any disputes incurred prior to the applicable amendment or modification. The latest Agreement will be posted on the Site, and Users should review the Agreement prior to using any Site Offerings. By a User’s continued use of the Site Offerings, that User hereby agrees to comply with all of the terms and conditions contained within the Agreement effective at that time.
2. Requirements; Termination of Access
The Site Offerings are available only to individuals who: (a) are eighteen (18) years of age (or the applicable age of majority, if greater than eighteen (18) years of age in their jurisdiction of residence) or older; and (b) can enter into legally binding contracts under applicable law. If a User is under eighteen (18) years of age and/or is unable to enter into legally binding contracts under applicable law, that User does not have permission to use and/or access the Site Offerings. Rooftop Designs LLC may terminate a User’s access to the Site Offerings at any time and for any reason, in its sole discretion, including where Rooftop Designs LLC believes that such User is: (i) in any way in breach of the Agreement; and/or (ii) engaged in any improper conduct in connection with the Site Offerings.
3. Contact Services; Communication Programs
Where a User attempts to utilize the Contact Services, that User may be required to submit, and Rooftop Designs LLC may collect, some or all of the following information: (a) the User’s full name; (b) the User’s email address; (c) the User’s telephone number; (d) the User’s street address and/or zip code; (e) the type of home improvement service the User is interested in; (f) a description of the User’s project or request; and (g) any other information requested on the applicable form (collectively, the “User Data”). Upon entering User Data and clicking on the applicable submission button on the Site, Rooftop Designs LLC may use your User Data to follow up on your inquiry, schedule an estimate, and/or provide information about our Services. Each User agrees to provide true, accurate, current, and complete User Data. Rooftop Designs LLC’s use of User Data shall be governed by the Privacy Policy.
3.A. SMS Text Message Program
By providing your mobile telephone number and checking the SMS consent checkbox on our contact form, you expressly consent, pursuant to the Telephone Consumer Protection Act (47 USC § 227) and its implementing regulations, to receive autodialed and/or pre-recorded SMS text messages from Rooftop Designs LLC regarding: estimate scheduling and reminders, appointment confirmations, project status updates, and information related to your home improvement inquiry. Message frequency varies. Standard message and data rates may apply. Consent to receive SMS messages is not a condition of receiving our Services or obtaining an estimate.
Carrier Requirement — A2P/10DLC Mandatory Disclosure
SMS opt-in data and consent obtained in connection with our SMS program will not be sold, shared, rented, exchanged, or otherwise transferred to any third party for their own marketing purposes. This restriction is absolute and applies regardless of any other data-sharing provisions in this Agreement or the Privacy Policy. Your SMS opt-in information is used solely to send you the messages you have consented to receive. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
SMS Opt-Out: Reply STOP to any text message at any time. You will receive one final confirmation message and no further messages will be sent. Reply HELP for assistance, or contact us at [PLACEHOLDER_EMAIL].
You are obligated to immediately inform us if and when the telephone number you have previously provided to us changes — including if it is reassigned to another person, given up, ported to a landline, or otherwise no longer used by you. Notify us promptly at [PLACEHOLDER_EMAIL].
Carriers are not reliable for delayed or undelivered message.
3.B. Voice AI / Automated Voice Outreach Program
By providing your telephone number and checking the Voice AI consent checkbox on our contact form, you expressly consent, pursuant to the TCPA (47 USC § 227), to receive autodialed and/or pre-recorded voice calls, including calls placed using an Automatic Telephone Dialing System (ATDS) and/or artificial or pre-recorded voice messages, from Rooftop Designs LLC for the purposes of: following up on your estimate request, scheduling and confirming appointments, providing project updates, and communicating information related to your inquiry. Consent to receive automated voice calls is not a condition of receiving our Services.
AI Voice Disclosure: Some outbound voice calls placed to you may be initiated or handled by an artificial intelligence voice agent. You have the right to request to speak with a live human representative at any time during any call by saying “I prefer a human” or “Connect me to a person.” Your request will be honored without delay.
Voice Opt-Out: You may revoke consent to receive automated voice calls at any time by: (a) stating “Stop calling me” or requesting opt-out during any call; (b) emailing [PLACEHOLDER_EMAIL] with the subject line “Voice Opt-Out”; or (c) writing to Rooftop Designs LLC, 11601 Edmonston Rd, Beltsville, MD 20705. Opting out of voice communications does not affect your SMS or email consent.
3.C. Email / Automated Email Program
By providing your email address and checking the Email consent checkbox on our contact form, you consent to receive email communications from Rooftop Designs LLC, which may be sent via automated email platforms, regarding: estimate details and follow-ups, appointment scheduling and confirmations, project updates and status information, promotions and seasonal offers related to our Services, and informational communications related to your home improvement inquiry. All email communications from us comply with the CAN-SPAM Act of 2003. Each email will clearly identify the sender, include a valid physical mailing address, and provide a clear, functional unsubscribe mechanism.
Email Opt-Out: Click the UNSUBSCRIBE link in any email footer, or email [PLACEHOLDER_EMAIL] with subject “Email Opt-Out.” We will process your request within ten (10) business days. Opting out of email does not affect your SMS or voice consent.
4. Services Disclosures
(a) All estimates provided by Rooftop Designs LLC are subject to change based on actual site conditions, material costs, and scope of work. A final written contract or proposal will be provided before any work begins.
(b) Product images, descriptions, and specifications shown on the Site are for general informational purposes only. Actual products may vary in color, texture, and appearance from what is displayed on the Site.
(c) Rooftop Designs LLC is a licensed home improvement contractor. Applicable license numbers are displayed on the Site. Users are encouraged to independently verify all license information with the applicable state or local regulatory authority.
(d) Rooftop Designs LLC does not guarantee specific timelines for project completion. Timelines provided are estimates only and may be affected by weather, material availability, permitting, and other factors outside our control.
(e) Any warranties referenced on the Site — including manufacturer warranties and our Lifetime Guarantee — are subject to the specific terms and conditions set forth in the applicable warranty documentation provided at the time of purchase or installation.
5. Content; Third-Party Links
The Site contains Content which includes, but is not limited to, text, images, video, and other information pertaining to our Services, as well as links to third-party resources. The Content is offered for informational purposes only and is at all times subject to the disclaimers contained herein and on the Site.
6. Representations and Warranties
Each User hereby represents and warrants to Rooftop Designs LLC as follows: (a) the Agreement constitutes the legal, valid, and binding obligation of User, fully enforceable against such User in accordance with its terms; (b) User understands and agrees that User has independently evaluated the desirability of utilizing the Site Offerings and has not relied on any representation and/or warranty other than those set forth in the Agreement; (c) the execution, delivery, and performance of the Agreement by User will not conflict with or violate: (i) any order, judgment, or decree applicable to User; or (ii) any agreement or other instrument applicable to User; and (d) the performance under this Agreement and the use of the Site Offerings will not violate any applicable laws, rules, or regulations.
7. Indemnification
Each User agrees to indemnify, defend, and hold Rooftop Designs LLC and its respective members, officers, directors, employees, agents, affiliates, and attorneys, harmless from and against any and all liabilities, claims, actions, suits, proceedings, judgments, fines, damages, costs, losses, and/or expenses (including reasonable attorneys’ fees, court costs, and/or settlement costs) arising from and/or related to: (a) any dispute between that User and any other User or third party; (b) that User’s breach of the Agreement and/or any representation or warranty contained herein; and/or (c) that User’s unauthorized and/or improper use of the Site Offerings.
8. License Grant
Each User is granted a non-exclusive, non-transferable, revocable, and limited license to access and use the Site Offerings. Rooftop Designs LLC may terminate this license at any time for any reason. Unless otherwise expressly authorized by Rooftop Designs LLC, Users may only use the Site Offerings for their own personal, non-commercial use. No part of the Site Offerings may be reproduced in any form or incorporated into any information retrieval system, electronic or mechanical. No User or other third party may use any automated means or form of scraping or data extraction to access, query, or otherwise collect material from the Site Offerings except as expressly permitted by Rooftop Designs LLC. Rooftop Designs LLC reserves any rights not explicitly granted in the Agreement.
9. Proprietary Rights
The Site Offerings, as well as the organization, graphics, design, compilation, software, services, and other matters related to same, are protected under applicable copyrights, trademarks, and other proprietary (including intellectual property) rights. The copying, redistribution, or publication by any User or other third party of any part of the Site Offerings is strictly prohibited. The “Rooftop Designs” name and logo, and all associated graphics, icons, and service names, are trademarks of Rooftop Designs LLC. All other trademarks appearing by and through the Site Offerings are the property of their respective owners.
10. Disclaimer of Warranties
THE SITE OFFERINGS AND ANY OTHER PRODUCTS AND/OR SERVICES OFFERED BY AND/OR THROUGH SAME ARE PROVIDED TO USERS ON AN “AS IS” AND “AS AVAILABLE” BASIS AND ALL WARRANTIES, EXPRESS AND IMPLIED, ARE DISCLAIMED TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW (INCLUDING, BUT NOT LIMITED TO, THE DISCLAIMER OF ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF INTELLECTUAL PROPERTY AND/OR FITNESS FOR A PARTICULAR PURPOSE). ROOFTOP DESIGNS LLC MAKES NO WARRANTY THAT THE SITE OFFERINGS WILL MEET ANY USER’S REQUIREMENTS; WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; WILL BE FREE OF HARMFUL COMPONENTS; AND/OR WILL BE ACCURATE OR RELIABLE. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY ANY USER FROM ROOFTOP DESIGNS LLC THROUGH THE SITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE AGREEMENT.
11. Limitation of Liability
EACH USER EXPRESSLY UNDERSTANDS AND AGREES THAT ROOFTOP DESIGNS LLC SHALL NOT BE LIABLE TO THAT USER OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL AND/OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF ROOFTOP DESIGNS LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), TO THE FULLEST EXTENT PERMISSIBLE BY LAW FOR: (A) THE USE OR INABILITY TO USE THE SITE OFFERINGS; (B) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES; (C) ANY DISPUTE BETWEEN ANY USERS AND/OR OTHER THIRD PARTIES; (D) THE UNAUTHORIZED ACCESS TO, OR ALTERATION OF, ANY USER DATA; AND (E) ANY OTHER MATTER RELATING TO THE SITE OFFERINGS. IF APPLICABLE LAW DOES NOT PERMIT SUCH LIMITATIONS, THE MAXIMUM LIABILITY OF ROOFTOP DESIGNS LLC TO ANY USER UNDER ANY AND ALL CIRCUMSTANCES WILL BE ONE THOUSAND DOLLARS ($1,000.00). NO ACTION ARISING OUT OF THE SITE OFFERINGS MAY BE BROUGHT BY ANY USER OR ROOFTOP DESIGNS LLC MORE THAN ONE (1) YEAR FOLLOWING THE EVENT WHICH GAVE RISE TO THE CAUSE OF ACTION.
12. Third-Party Websites
The Site Offerings contain links to other websites on the Internet that are owned and operated by third parties. Rooftop Designs LLC does not control the information, products, or services made available on, by, or through these third-party websites. The inclusion of any link does not imply endorsement by Rooftop Designs LLC. Each User agrees that Rooftop Designs LLC is not responsible or liable for the availability or the operation of such external websites.
13. Use of User Information
All material submitted by Users through or in association with the Site Offerings including, without limitation, the User Data, shall be subject to the Privacy Policy.
14. Dispute Resolution; Governing Law
The Agreement shall be treated as though it were executed and performed in the State of Maryland and shall be governed by and construed in accordance with the laws of the State of Maryland (without regard to conflict of law principles). Any dispute arising out of or relating to this Agreement or the Site Offerings shall first be submitted for informal resolution by emailing Rooftop Designs LLC at [PLACEHOLDER_EMAIL] with a description of the dispute. If the dispute is not resolved within thirty (30) days of submission, either party may pursue the remedies set forth below.
Binding Arbitration. You and Rooftop Designs LLC agree that any dispute, claim, or controversy arising out of or relating to this Agreement or the breach, termination, enforcement, interpretation, or validity thereof, or the use of the Site Offerings, shall be settled by binding arbitration administered by a mutually agreed-upon arbitration provider in accordance with its applicable rules, in Prince George’s County, Maryland. The arbitrator shall have authority to award any remedy or relief that a court of competent jurisdiction could order or grant. The arbitrator’s decision shall be final and binding, and judgment may be entered in any court of competent jurisdiction.
Class-Action Waiver: To the extent permitted by law, you agree that you will not bring, join, or participate in any class action lawsuit as to any claim, dispute, or controversy that you may have against Rooftop Designs LLC and/or its employees, officers, directors, members, representatives, and/or assigns. This provision: (A) does not constitute a waiver of any of your rights or remedies to pursue a claim individually in binding arbitration as provided above; and (B) is an independent agreement. You may opt out of this class-action waiver by providing written notice of your decision within thirty (30) days of the date that you first access the Site.
Notwithstanding the foregoing, either party may seek injunctive or other equitable relief from a court of competent jurisdiction located in Prince George’s County, Maryland, to prevent the actual or threatened misappropriation or infringement of a party’s intellectual property rights.
Multi-State Operations
Rooftop Designs LLC is licensed to operate in the following jurisdictions. To the extent that any provision of this Agreement conflicts with the mandatory consumer-protection laws of the state in which Services are performed, such state law shall apply to the extent required:
- Maryland — MHIC License #135735
- District of Columbia — License #420223000081
- Virginia — License #2705168571
- West Virginia — License #WV061683
- Illinois — License #104.018716, #105.009194
- Wisconsin — License #DCQ-012300112
- New Jersey — License #13VH11233200
- Delaware — Business License #2024700299, Contractor #DE-2024-000009382
If you are a resident of any of the above jurisdictions and the mandatory consumer-protection statutes of your state provide greater protections than those set forth in this Agreement, you retain those protections to the full extent required by law.
15. Miscellaneous
To the extent that anything in or associated with the Site Offerings is in conflict or inconsistent with the Agreement, the Agreement shall take precedence. Rooftop Designs LLC’s failure to enforce any provision of the Agreement shall not be deemed a waiver of such provision nor of the right to enforce such provision. The parties do not intend that any agency or partnership relationship be created through operation of the Agreement. Should any part of the Agreement be held invalid or unenforceable, that portion shall be construed consistent with applicable law and the remaining portions shall remain in full force and effect. Rooftop Designs LLC may assign its rights and obligations under the Agreement, in whole or in part, to any party at any time without notice to you. The Agreement may not, however, be assigned by you, and you may not delegate your duties under it.
16. Contact Us
If you have any questions about the Agreement, Site Offerings, or the practices of Rooftop Designs LLC, please contact us:
- Phone: 1-855-662-7388
- Address: Rooftop Designs LLC, 11601 Edmonston Rd, Beltsville, MD 20705
